To ensure our network reliability, the Internet Data Centers we deploy have been carefully chosen. We work with companies that share our customer service reputation. In the USA, we partner with CENTURYLINK which provides us with a high speed network access.

PrimeDesign's CenturyLink Technology Solutions is an operator that combines a carrier-class TIER1 international IP network, independently tested as offering best-in-class reliability and performance, and a content distribution network, bypassing Internet congestion to deliver sought-after content at high speeds.

PrimeDesign provides redundant back-up of data and 24/7 support.
 

• Raised floors
• Climate control systems with separate cooling zones
• Seismically braced racks

• Advanced smoke detection and fire suppression systems
• 24/7 secured access with motion sensors, video surveillance and security breach alarms

• A redundant network of multiple fiber trunks from multiple sources
• Redundant power on the premises
• Multiple backup generators

• Our servers are specially designed for our hosting environment. Built with the most reliable server components, they are with 2x Quad-core Xeon processors, up to 32 GB RAM, RAID 6 disk arrays, and SSDs for the most I/O-intensive operations. The hot-swap HDDs, power supply units, and cooling fans allow repairs or replacement of these components while the machine stays online. This design brings the hardware reliability to the highest level.

• We keep a spare/standby server in each server rack. If a production server fails, it will be immediately replaced by a spare server, and the latest backup will be restored. In this way, PrimeDesign can offer you a 99.9% uptime guarantee.

• We are committed to providing the best hardware equipment to our customers. Therefore, we constantly upgrade our servers with the latest technologies available. This is what makes our server performance more consistent than other hosts! An absolute advantage for your website!
   

• The support team is constantly there for you! They place emphasis on superior customer care and make sure every question is answered to your satisfaction, thus assisting you with the development of your web site. You can always ask anything you need, and you are guaranteed a less than 1-hour response via email to sure support. Moreover, every single support ticket is reviewed by a Supervisor within 24 hours. The Supervisor will make sure everything gets handled to your complete satisfaction.
   
• PDC team is comprised of highly qualified and talented professionals with diverse backgrounds converging into a powerful mix for providing valuable web presence solutions. They are all out to offer unparalleled service to our customers and satisfy their needs. Every request you might have will be considered and fulfilled, if reasonable.

• Strict policies against spammers and sites with violating content.
   
• Server performance is not sacrificed to abusive usage of resources.
   
• We have an excellent reputation and our Abuse Department work at their best to ensure our servers are not blocked or blacklisted.

• An award-winning support team, world-class facilities and plenty of hosting features, all for just $12 or $20 a month (depending on your hosting plan), what more can you ask for?